31 Pembury Road, Tonbridge, TN9 2JA
Meet the team


Always ready to help you and welcome you to the practice

Elaine Hind
Practice manager

With a background in management, HR and Customer Service Elaine loves working with people and their animals. With quite a line up at home – 3 children, 3 dogs and 2 cats, when she’s not at work she is either walking her dogs, attacking the garden or completing the latest home DIY project.

Tracey Franklin

Another very familiar face and voice for most of our clients. Tracey has been here for 6 years. She is a devoted Labrador owner (soon to be adding to the brood!) and spends most of her spare time with him or travelling down to see her grandchildren in Cornwall.

Deborah Hann

Always a friendly face - it feels like Deborah has been here for ever – actually 19 years now! When not at work Deborah can be found out walking her gorgeous dogs or tackling the latest project in her garden or even getting involved in some furniture upcycling.

Sarah Diamond

Sarah started here in 2011 - left us to have her boys, but liked us so much that she came back!! Sarah has a busy family life which she shares with her two bunnies. When she has time to herself Sarah loves swimming, reading and gardening – and just being on her own!

Ione Deane

Ione’s background in medicine and law has helped her transition into the veterinary world. When not at work Ione loves to walk in the countryside and in more inclement weather conditions she is a prolific reader. Talk to her about consciousness and she will blow your mind.


Charlotte is one of the newest members of our reception team. With a strong background in customer service Charlotte wanted to work in an environment that included animals. In her spare time Charlotte can be found pouring over mindfulness books or watching documentaries about pretty much anything!